Return Policy

Effective Date: September 10, 2025

At Glammovers, we want you to feel completely at ease while shopping with us. We take pride in the quality of our products, and your satisfaction truly matters to us. If for any reason you’re not entirely happy with your purchase, our Return & Refund Policy will guide you on how to return items and request a refund.

Eligibility for Returns

To qualify for a return, please ensure the following conditions are met:

Returns should be requested within 30 days of the delivery date.
Items must be unused, undamaged, and in their original condition, complete with tags and packaging.
You’ll need to provide proof of purchase, like your order confirmation email or receipt.
Returns should be sent back to us using a trackable shipping method.

We reserve the right to decline returns that don’t meet these criteria.

Refunds

Once we receive and inspect your returned item, we’ll let you know whether your refund has been approved or rejected.
If it’s approved, we’ll process your refund to your original payment method within 5–10 business days.
Keep in mind that it might take a little longer for your bank or payment provider to show the refund in your account.
Since shipping within the U.S. is free, you’ll only need to cover the cost of return shipping.

Exchanges

If you’d like to exchange an item for a different size, color, or product, please reach out to our customer support team before sending back your original purchase.
We’ll hold your replacement item until we receive and verify your return.

Non-Returnable Items

There are certain products that can’t be returned, including:

Personalized or custom-made items.
Products marked as Final Sale.
Items that have been used, damaged, or altered after delivery, unless the issue is due to a manufacturing defect.

Damaged or Defective Items

If your order arrives damaged, defective, or incorrect, please get in touch with us right away at help@glammovers.store with your order number and photos of the item.

Return Process

To start your return, just get in touch with our customer service team at help@glammovers.store Make sure to include your order number and the reason for your return.
Our friendly team will send you the return address and all the instructions you need.
Please ship the item back to us using a courier service that provides tracking.
Once we receive and check the item, we’ll take care of your refund or exchange.

Questions About Returns

If you have any questions regarding our Return & Refund Policy, don’t hesitate to reach out:

Email: help@glammovers.store

Address: 4325 9th Avenue, Los Angeles, CA 90008, USA

Customer Service Hours: Monday – Saturday, 9:00 AM – 6:00 PM